Privacy Policy
Privacy Policy
This policy explains what personal data Herschel Law Ltd collects, why we collect it, how long we keep it and what rights you have over it.
On this page
Herschel Law Ltd, SRA number 8001050, company number 12289537.
Who we are
Herschel Law Ltd is the data controller for the personal data described in this policy. We are a private limited company registered in England and Wales, company number 12289537, with our registered office at 60 High Street, Slough, Berkshire SL1 1EL. We are authorised and regulated by the Solicitors Regulation Authority, SRA number 8001050.
Our data protection officer is Waqas Sabah, Director and Principal Solicitor, at waqas@herschel-law.co.uk. You can also reach us at info@herschel-law.co.uk.
What personal data we collect
When you enquire
Your name, telephone number and email address
The area of law your enquiry concerns
Whatever you choose to tell us about your situation
When you instruct us
Identification and address verification documents, which we are required to obtain
Financial information relevant to your matter and to source of funds checks
Documents and correspondence relating to your matter
Special category data where your matter requires it, such as health information in an injury claim, or data revealing racial or ethnic origin, religious belief or sexual orientation in an immigration or family matter
When you use this website
Technical data including IP address, browser type and pages visited, where analytics are in use
Any information you submit through the enquiry form
Our cookie policy explains what is set in your browser and how to control it.
Our lawful basis for using it
Contract: where we act for you, processing your data is necessary to carry out our retainer
Legal obligation: anti-money-laundering checks, record-keeping and reporting are required of us by law and by our regulator
Legitimate interests: responding to enquiries, running the practice, and pursuing or defending legal claims, where those interests do not override your rights
Consent: for any marketing communications, which you can withdraw at any time
Where we process special category data, we also rely on the condition that the processing is necessary for the establishment, exercise or defence of legal claims, or for the provision of legal advice.
Who we share it with
We share personal data only where it is necessary, and only with:
Barristers, experts, interpreters, agents and other professionals instructed on your matter
Courts, tribunals, the Home Office and other public bodies, where your matter requires it
Our IT, case management and secure storage providers, under written contracts requiring them to protect your data. These are Clio for case management and Microsoft Outlook for email
Our insurers, auditors and regulator, where they are entitled to see it
Anyone else you ask us to share it with
We do not sell personal data and we do not share it for third-party marketing.
How long we keep it
We keep your file for as long as we are required to and no longer than we can justify. The periods depend on the type of matter.
Client files: 6 Years
Enquiries that do not become instructions: Deleted upon confirmation from originator
Anti-money-laundering records: as the applicable regulations require
Wills and deeds held in safe custody: Strictly No documents are retained these are returned to the owners upon completion of the matter.
How we protect it
We take technical and organisational measures to protect personal data against unauthorised access, loss and disclosure. These include access controls, encryption, staff training and secure destruction.
Please do not send sensitive documents by email until we have confirmed we can act for you and agreed how to exchange them securely.
Your rights
Under UK data protection law you have the right to:
Ask for a copy of the personal data we hold about you
Ask us to correct data that is inaccurate or incomplete
Ask us to erase data, where we have no continuing lawful reason to keep it
Ask us to restrict processing, or object to it, in certain circumstances
Ask for your data in a portable form, where the processing is based on consent or contract
Withdraw consent at any time, where consent is the basis we rely on
Some of these rights are qualified. We may be unable to erase data we are required by law or by our regulator to keep, or data we need to defend a legal claim. To use any of these rights, contact us using the details below. We will respond within one month.
Complaints about data
If you are unhappy with how we have handled your personal data, tell us first. Our complaints procedure explains how. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, at ico.org.uk.
Changes to this policy
We review this policy periodically and publish any changes on this page with a revised date. Where a change materially affects how we use your data, we will tell you directly.
How to contact us about this
Write to Herschel Law Ltd, 60 High Street, Slough, Berkshire SL1 1EL, email info@herschel-law.co.uk or call 01753 299611.
How to contact us
Write to Herschel Law Ltd, 60 High Street, Slough, Berkshire SL1 1EL, email info@herschel-law.co.uk or call 01753 299611.